Refund policy
At Truth + Grace Boutique, we want you to love your purchase. If you’re not completely satisfied, we’ve made our return process simple and clear.
Return Eligibility:
+Items must be returned within 14 days of receiving your order.
+Items must be unused, unworn, and unwashed with original tags attached.
+Items must be free from makeup, deodorant, perfume, or any other stains/odors.
+Final sale items, gift cards, and accessories are non-returnable.
How to Initiate a Return:
1. Contact Us: Email our customer service team at connectwithtruthgrace@gmail.com with your order number and reason for return.
2. Receive Return Instructions: We will provide you with return shipping details.
3. Ship Your Item: Package your item securely and ship it back to the provided address. Return shipping costs are the responsibility of the customer.
Refunds:
+Once your return is received and inspected, we will notify you of the approval status.
+If approved, a store credit will be processed.
+Original shipping charges are non-refundable.
Exchanges:
We currently do not offer direct exchanges. If you need a different size or item, please return your original purchase and place a new order.
Thank you for shopping with Truth + Grace Boutique! We’re committed to providing quality, curated pieces that you’ll love. If you have any questions about our return policy, please contact us.